Residential Advisor (On-Call)
Provide support in residential settings as needed, ensuring safety and a welcoming community for individuals with lived experience of homelessness or addiction.
Job Description
Position: Residential Advisor
Location: 1305 East Oak Lane Avenue, Philadelphia, PA 19126
Job Type: Part-time (On-call)
Salary: $16.00/hour
Overview
COME BUILD HOPE WITH US!
MHP is hiring an on-call Residential Advisor who will be responsible for all activity in all transitional housing and supportive housing locations. The Residential Advisor monitors all participant activity, ensuring that the house operates smoothly during their shift and maintains a level of safety and security for the residents occupying their units. Populations served include participants with lived experience of homelessness, mental health conditions and/or addiction, and who are in recovery. All positions are awake positions.
The Residential Advisor is an on-call role located at 1305 East Oak Lane Avenue, Philadelphia, PA 19126. The pay rate is $16.00 per hour. Homeward Bound operates 24/7, therefore your schedule would be based on the needs of the program. The following shifts would be available for on‑call employees:
Monday–Friday: 7:30 AM–3:30 PM, 8:00 AM–4:00 PM, 3:30 PM–11:30 PM, 4:00 PM–12:00 AM, and 12:00 AM–8:00 AM
MHP is the proud recipient of Mental Health America's 2023 Platinum Bell Seal Award—an esteemed national recognition for our commitment to nurturing mentally healthy workplaces. Join us in revolutionizing workplace well‑being and raising the bar for mental health excellence!
What You'll Do
- Provide resources for participants in areas such as housing, medical, substance abuse, mental health, etc., ensuring they adhere to treatment/progress plans.
- Facilitate discussions, groups, and recreational activities during your shift.
- Assist participants in achieving their goal plan.
- Ensure the safety, security, and well‑being of participants through regular interaction during the shift.
- Maintain required documentation, including Log Book, daily Progress Notes, Shift Reports, Medication Administration Records (MARs), Incident Reports, housing applications, blood sugar records, and records of changes in participants' moods and behaviors.
- Meet with participants to assess progress and develop interventions.
- Check regularly throughout the night on participants' well‑being (if on a night shift).
- Accurately oversee medication administration during each shift.
- Prepare meals as necessary.
- Ensure all participant visits are documented immediately in the electronic health records (EHR) system.
- Perform other duties as assigned to fulfill MHP's mission and vision.
Requirements
- High School Diploma or GED required; one to two years of related work experience (including internships and volunteer work) or an equivalent combination of education and experience.
- Certified Peer Specialist certificate is preferred.
- Must possess a medication monitoring training certificate or the ability to be trained in medication monitoring.
- Must possess a valid driver's license.
- Ability to operate 6- and 12-passenger vans.
- Basic computer skills (desktop computing, email, timesheet management, electronic health records, Microsoft Office applications, internet research) and the ability to learn relevant software.
- Strong oral and written communication, cultural competence, interpersonal relationships, attention to detail, customer service, time management, autonomy, problem-solving, and organizational skills.
- Must be able to work independently and complete assignments according to prescribed routines and standard practices.
- Must be able to work under pressure and meet deadlines while providing exemplary customer service.
- Certified in First Aid/CPR or the ability to obtain certification as required.
***Effective November 22, 2021, all new employees must be fully vaccinated against COVID-19 before beginning employment with MHP. Reasonable accommodations will be considered for those with qualifying medical or religious exemptions.***
Physical Demands
- Sit at a desk with ergonomically appropriate equipment.
- Ability to maintain regular, punctual attendance and work a flexible schedule, including evenings, weekends, and/or holidays/overtime as needed.
- Ability to drive a multi-passenger van (including at night) and physically support passengers during ingress/egress, or assist disabled individuals in an emergency evacuation.
- Walk around multiple MHP locations and community areas that may not be handicap accessible; may require entering/exiting personal or agency vehicles or using public transportation.
- Climb up to 3 flights of stairs multiple times per shift to complete participant check-ins.
- Remain awake during the entire shift, including break times.
- Frequent talking and listening; must be able to communicate clearly despite potential exposure to loud or vulgar language and hostile gestures.
- Reasonable accommodations will be made to enable individuals with disabilities to perform essential job duties.
Diversity & Equal Opportunity
We strongly encourage people of color, members of the LGBTQIA community, veterans, parents, and individuals with disabilities to apply. MHP is an equal opportunity employer and welcomes everyone to our team. Please let us know if you require reasonable accommodations during the application or interview process.
About MHP
Mental Health Partnerships (MHP) seeks to empower individuals with mental health challenges to live full and satisfying lives based on their specific needs and choices, while remaining connected to their families, friendships, and communities.
MHP offers over 40 services throughout the Greater Philadelphia region and beyond, including Bucks, Chester, Montgomery, and Philadelphia counties in Pennsylvania.
More Rewarding Careers To Discover
From peer support and advocacy to clinical care and operations, MHP offers a wide range of opportunities to match your passion and purpose. Discover how your unique skills can make a meaningful impact in the lives of others—and grow alongside a mission-driven team that puts people first.
Empowering You At Every Step
At Mental Health Partnerships, we believe that taking care of our team is the first step towards making a lasting impact. Our comprehensive benefits are thoughtfully designed to support your physical, mental, and professional well-being. From flexible time off to top-tier health coverage, we provide the resources you need to thrive both at work and in life. Explore the perks that help you grow, succeed, and feel valued every day.
Generous PTO
Enjoy up to 39.5 paid days off per year to recharge and maintain work-life balance.
Health Coverage
Comprehensive medical, dental, and vision insurance effective after only one month.
Retirement Plan
Benefit from our retirement plan with annual discretionary employer contributions.
Employee Assistance
Access our no-cost program for personal and professional support.
Tuition Reimbursement
Invest in your future with tuition reimbursement and ongoing training opportunities.
Loan Forgiveness
Benefit from federal student loan forgiveness to help ease your financial burden.
Award-Winning Workplace
We proudly received Mental Health America's prestigious 2023 Platinum Bell Seal Award for workplace excellence. This elite national recognition highlights our commitment to nurturing mentally healthy workplaces.
Experience our supportive culture, comprehensive mental health benefits, and innovative holistic wellness programs that go beyond the norm. Join us in raising the bar for mental health excellence!
Comprehensive Support for Every Step of Recovery
Mental Health Partnerships (MHP) offers a broad range of peer-driven services—from Recovery Learning Centers and Mobile Peer Support to Case Management, Homeless Outreach, Advocacy, and more. Each program is designed to meet you where you are, providing personalized care and community-based solutions to help you thrive on your path to mental wellbeing.
Guiding Principles for Empowerment and Growth
At the heart of our mission lies a steadfast commitment to core values that shape every aspect of our work. These values—rooted in hope, empowerment, and respect—guide us in fostering environments where individuals can thrive, exercise self-determination, and pursue lifelong learning. By embracing a holistic, non-judgmental, and culturally aware approach, we empower individuals to achieve their full potential and contribute to their communities.
Together, We Build Hope
At Mental Health Partnerships, we are dedicated to fostering hope and resilience. Our mission is to create a supportive environment where individuals can regain control of their mental health and live fulfilling lives. We offer personalized care that aligns with your unique needs and helps you connect with a community that cares.
Latest News, Inspiring Stories, and Upcoming Events
Discover the latest news, inspiring stories, and upcoming events at Mental Health Partnerships. Our blog offers expert insights and practical advice on mental health, while our events connect you with a community of support. Stay informed and join us in advocating for mental health and recovery.
Real Stories of Hope & Gratitude
Hear directly from individuals whose lives have been touched by our programs and services. Whether it’s case management, family support, or peer-led guidance, these stories showcase the power of compassionate care and unwavering belief in every person’s potential for recovery and growth.
Let’s Take the Next Step Together
At MHP, we understand that the journey to mental wellness can feel overwhelming. With peer-led support, proven resources, and a warm, caring community, we’re here to guide you through every step—so you never have to walk this path alone.