Programs & Services

Case Management for Personalized Mental Health Guidance

Receive individualized support to navigate public systems, manage benefits, and access essential services for long-term mental wellness.

A compassionate case manager engaged in a supportive one-on-one conversation with a client in a warm, welcoming setting, representing personalized case management at Mental Health Partnerships.

About Our Case Management Program

Bridging the Gap Between You and Essential Resources

Case Management at Mental Health Partnerships (MHP) serves as a guiding framework for individuals who may feel overwhelmed by the complexity of the mental health system in Philadelphia and Southeastern Pennsylvania. Rather than leaving people to navigate tangled networks of public benefits, medical appointments, and housing resources on their own, our case managers work hand in hand with participants to ensure they receive comprehensive, personalized support. By doing so, we help individuals focus on healing, self-improvement, and regaining control over their lives, instead of getting lost in bureaucratic processes.

Empathetic Professionals with a Personal Touch

Our case managers aren’t just knowledgeable—they’re compassionate, taking time to listen to each participant’s story, history, and aspirations. Many of them collaborate closely with Certified Peer Specialists (CPS), individuals who have experienced their own mental health journeys. This dual approach merges professional insight with authentic lived experience, creating a synergy that promotes trust and understanding. Participants often find it comforting that their case manager genuinely cares about their well-being, advocating on their behalf in settings ranging from landlord negotiations to healthcare appointments.

Key Features of Case Management

  • Personalized Planning: Case managers and participants co-develop individualized action plans focusing on everything from housing stability to job readiness.
  • Streamlined Coordination: We handle communication with social services, medical providers, and other agencies, reducing redundant steps and paperwork.
  • Advocacy & Rights Protection: Our team ensures that participants understand and can assert their rights, whether dealing with insurance claims or workplace accommodations.
  • Long-Term Support: Ongoing check-ins allow for plan adjustments as life circumstances evolve, ensuring you always have a safety net.

Looking Beyond Paperwork: A Holistic Approach

While addressing practical needs—such as obtaining government benefits or submitting housing applications—is central to our Case Management program, we also recognize the importance of holistic well-being. Mental health recovery doesn’t happen in isolation; it intersects with social factors, family dynamics, and even cultural background. Our case managers often suggest complementary services within MHP, like Mobile Peer Support or Family & Caregiver Support, to help participants build a robust, interconnected care network. If an individual is experiencing isolation, for instance, we might recommend attending a Recovery Learning Center to develop community ties and discover fresh coping techniques.

Additionally, we encourage participants to explore avenues for personal growth and self-discovery. From signing up for local art therapy classes to joining advocacy initiatives that speak to their interests, we believe that strengthening self-esteem and expanding social connections can significantly enhance mental wellness. This multifaceted perspective ensures that each participant’s emotional, physical, and social needs are met in tandem, rather than being treated as separate concerns.

Empowering Through Advocacy

Case managers often serve as advocates, stepping in when a participant faces unjust treatment by landlords, employers, or even family members. They help individuals navigate conflict resolution, legal avenues, or negotiation strategies, providing guidance that fosters self-confidence and self-efficacy. In doing so, case managers aim to build participants’ sense of empowerment, encouraging them to become their own advocates over time. This empowerment can manifest in small but meaningful ways, like successfully appealing an insurance denial or confidently speaking up at a medical appointment.

Success in Action

Participants who stay actively engaged in Case Management typically report improvements in multiple life areas. It might be as straightforward as finally securing stable housing after months of uncertainty or as transformative as reconnecting with estranged family members. By having a single, consistent contact point—someone who understands their goals, tracks their progress, and champions their rights—individuals can redirect mental energy away from logistical burdens and toward personal healing.

Moreover, by keeping lines of communication open, case managers can intervene early if a participant experiences a setback. This proactive stance often prevents small issues—like a missed utility payment or a lapse in medication—from becoming crises. Case managers can also coordinate with local crisis intervention teams, ensuring immediate support if someone’s mental health deteriorates unexpectedly.

Embracing Community and Future Potential

Our Case Management program is deeply rooted in the idea that everyone deserves a chance to thrive. Whether you’re rebuilding your life after a hospitalization, juggling financial strains, or seeking to fulfill educational or career aspirations, we stand ready to help. We also believe that community relationships are key to successful long-term outcomes. By fostering partnerships with area nonprofits, employers, and educational institutions, we can open doors to job opportunities, volunteer placements, and skill-building workshops.

Ultimately, Case Management at MHP provides more than just logistical help—it offers a pathway toward independence, emotional growth, and a renewed sense of hope. With every victory, no matter how small, we celebrate alongside you, reinforcing the idea that recovery is both possible and sustainable. If you or someone you know needs help navigating the often complicated landscape of mental health services in Philadelphia or Southeastern Pennsylvania, our dedicated team welcomes you with compassion, expertise, and a steadfast commitment to your well-being.

Mental Health Programs & Services

Peer-Centered Support for Every Step of the Journey

Mental Health Partnerships offers a full continuum of trauma-informed, peer-led programs designed to meet people where they are. Whether you're seeking direct support, caregiver resources, professional training, or systems-level advocacy, our services are built to empower individuals and strengthen communities across every stage of recovery.

Our Impact by the Numbers

Transforming Lives, Strengthening Communities

From peer-led recovery programs to statewide advocacy and education, our work touches thousands of lives every year. These numbers reflect our deep commitment to accessible, compassionate, and person-centered mental health support across Philadelphia and Southeastern Pennsylvania.

8,480

individuals and families served

34

active programs across the region

1,106

Peer Specialists trained each year

5,801

people supported through direct services

3000+

individuals reached monthly through homeless outreach

1,573

engaged in community advocacy

Core Values That Inspire Change

Guiding Principles for Empowerment and Growth

At the heart of our mission lies a steadfast commitment to core values that shape every aspect of our work. These values—rooted in hope, empowerment, and respect—guide us in fostering environments where individuals can thrive, exercise self-determination, and pursue lifelong learning. By embracing a holistic, non-judgmental, and culturally aware approach, we empower individuals to achieve their full potential and contribute to their communities.

Your Path to Wellness Begins Here

Together, We Build Hope

At Mental Health Partnerships, we are dedicated to fostering hope and resilience. Our mission is to create a supportive environment where individuals can regain control of their mental health and live fulfilling lives. We offer personalized care that aligns with your unique needs and helps you connect with a community that cares.

Stay Informed, Stay Empowered

Latest News, Inspiring Stories, and Upcoming Events

Discover the latest news, inspiring stories, and upcoming events at Mental Health Partnerships. Our blog offers expert insights and practical advice on mental health, while our events connect you with a community of support. Stay informed and join us in advocating for mental health and recovery.

Councilmember Jamie Gauthier meets with community members at A New Life advocacy center
President Jimmy Carter and Rosalynn Carter pictured together honoring their advocacy legacy
Rosalynn Carter seated in spotlight for her fearless work in dismantling mental health stigma
Mental Health Partnerships boardroom meeting on advancing mental health in Pennsylvania
Pink cancer ribbon with support resources for those caring for loved ones with cancer
Two peer supporters sharing smiles and warmth in a Philadelphia community mental health program
Peer specialists gathered in a training session to support the future of peer support programs
Group of advocates during Peer Support Day discussing findings from a regional mental health survey
Parents and caregivers participating in fall Parenting Plus mental health education program
Advocates promoting awareness about peer support inclusion in Medicare legislation
Launch of the Supporting Young Minds guide offering mental health tools for families and youth
Campaign materials promoting mental health priorities for Pennsylvania’s 2024 general election
Woman bonding with a horse during an equine therapy session supporting mental health recovery
College student preparing for a new semester with a mental health checklist on a desk
Celebrating Black excellence in mental health advocacy with community leaders and changemakers
Young woman holding graduation cap after completing internship at Mental Health Partnerships
Portrait of Bebe Moore Campbell celebrating National Minority Mental Health Awareness Month
Philadelphia residents staying safe during a heatwave on designated Code Red days
Philadelphia residents coping with extreme heat, advocating safety during Code Red alerts
Dr. Jeannine Lisitski smiles while sharing her vision as CEO of Mental Health Partnerships
Child using tablet, symbolizing the need for safe digital habits and social media balance
Illustration showing emotional expression as part of the 'Speechless' naming your emotions campaign
Flat lay of a mental health toolkit with essential items for managing well-being
Public discussion on mental health and housing in the 2024–25 Pennsylvania state budget
Person lifting weights representing the connection between physical fitness and mental well-being
Woman practicing deep breathing outdoors for Stress Awareness Month relaxation tips
Women leaders recognized for their contributions during Women’s History Month and mental health efforts
Homeless individual bundled for winter, illustrating a call to compassion and support
People in a supportive group session on World Mental Health Day highlighting peer support
Voter casting ballot in support of mental health advocacy during Pennsylvania’s 2023 election
Children standing together outdoors symbolizing unity in response to youth mental health crisis
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Voices of Our Community

Real Stories of Hope & Gratitude

Hear directly from individuals whose lives have been touched by our programs and services. Whether it’s case management, family support, or peer-led guidance, these stories showcase the power of compassionate care and unwavering belief in every person’s potential for recovery and growth.

Ready to Begin?

Let’s Take the Next Step Together

At MHP, we understand that the journey to mental wellness can feel overwhelming. With peer-led support, proven resources, and a warm, caring community, we’re here to guide you through every step—so you never have to walk this path alone.